Safeguarding Policy

1. Policy Statement

CarePlus Integrated Services is committed to safeguarding and promoting the welfare of all adults and children using our services. We operate a zero tolerance approach to abuse, neglect, exploitation, and harm.

This policy aligns with:

• Care Act 2014
• Safeguarding Vulnerable Groups Act 2006
• CQC Fundamental Standards

2. Scope

This policy applies to:

• Service users
• Employees and agency staff
• Contractors and volunteers

3. Types of Abuse

Safeguarding concerns may include:

• Physical abuse
• Emotional or psychological abuse
• Sexual abuse
• Financial or material abuse
• Neglect and acts of omission
• Discriminatory abuse
• Modern slavery

4. Responsibilities

All staff must:

• Remain vigilant to safeguarding concerns
• Report concerns immediately
• Complete safeguarding training

Managers are responsible for:

• Reporting concerns to local safeguarding authorities
• Liaising with CQC and other agencies

5. Reporting Concerns

Safeguarding concerns must be reported immediately to:

• Line Manager or Safeguarding Lead
• Local Authority Safeguarding Team
• Emergency services if there is immediate danger

All concerns are recorded, investigated, and acted upon appropriately.

6. Confidentiality

Information is shared only on a need to know basis and in line with data protection law.